CHC52021- Diploma of Community Services
CHC52021- Diploma of Community Services
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Twenty (20) units including twelve (12) units and eight (8) elective units are required for the award of the CHC52021 Diploma of Community Services.
The 20 units that must be completed include:
• 12 core units
• 8 elective units consisting of:
o At least 6 units from amongst the electives listed in Group A, B, C, D or E listed at the link below
o Up to 2 units from the electives listed below, any endorsed Training Package or accredited course.
Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.
The latest release of the qualification and packaging rules can be found at the following link: https://training.gov.au/Training/Details/CHC52021
Target groups for the CHC52021 Diploma of Community Services are international students who are:
• seeking to pursue or further a career in community services
• seeking to enter a new industry sector
• seeking a pathway to higher level qualifications.
Characteristics of the target group are as follows: Students will be from a range of countries and may be living in Australia for the first time or may have been here in the recent or more distant past.
Many will speak English as a second language, although an entry level has been set to ensure students are able to complete course work.
Students are expected to typically fall into the age range of 20 – 35 as people still establishing or changing careers.
Students may have study or work experience if they have completed other community services qualifications. Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.
This program is delivered in the classroom, self-study and in the workplace.
Classroom: Level 6, 245 Castlereagh St, Sydney, NSW, 2000
This qualification will be delivered over 104 weeks, including 80 weeks of training and assessment spread over 8 terms of 10 weeks each and 24 weeks of holidays.
To be successful in Brooklyn College, international Students are mandatory to effectuate the following requirements:
- Academic Requirements
- English requirements
- GS Requirements
Academic Requirements
• Students must be at least 18 years old
• Students must have completed year 12 or equivalent
English Requirements
• Have an IELTS* score of 6.0 with no individual band scoring lowering than 5.5 (test results must be no more than 2 years old).
• English language competence can also be demonstrated through documented evidence of any of the following:
o Educated for 5 years in an English-speaking country
o Successful completion of LLN Test
GS Requirements
The genuine student requirement (GS) is an integrity measure to ensure that the Student visa Programme is used as intended and not used by international students as a way of maintaining de facto permanent residency in Australia. The GS requirement applies to all student visa applicants.
In order to be granted a student visa, applicants must satisfy the Australian Government Department of Home Affairs (DHA) that they have a genuine intention to stay in Australia temporarily, for the purpose of study.
In assessing the GS requirements, DHA will consider the requirements set out in Ministerial Direction 106. This requires DHA to be satisfied that the student visa applicant genuinely intends to stay in Australia temporarily having regard to:
The applicant’s circumstances in their home country
The applicant’s potential circumstances in Australia
Previous study in Australia
The value of the course to the applicant’s future
The applicant’s immigration history
If the applicant is a minor – the intention of a parent, legal guardian or spouse of the applicant
Any other relevant matters for more information, please visit this link: https://immi.homeaffairs.gov.au/Visa-subsite/files/direction-no-106.pdf
Potential employment options are in community services roles that focus on the delivery, management and coordination of person-centred services to individuals, groups, and communities.
Students who complete this course may wish to continue their education into the CHC62015 Advanced Diploma of Community Sector Management or higher education qualifications in community services management.
Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.
This process is outlined in Brooklyn International College’s Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.
DELIVERY AND ASSESSMENT SUMMARY
The qualification is delivered over 104 weeks comprising of: • Eight (8) terms of 10 weeks each (80 weeks total) • Holiday breaks amounting to 24 weeks (as specified in the timetable).
DELIVERY AND ASSESSMENT DETAILS
Students are required to attend 20 hours of training and assessment per week.
Additionally, unsupervised study is expected to be approximately 5 hours a week.
The training and assessment schedule shows the weeks during which training is delivered and assessment conducted for each unit.
AMOUNT OF TRAINING AND VOLUME OF LEARNING
The total amount of training provided being structured classroom sessions is 832 hours.
Time scheduled for assessment in class is 568 hours. Work placement hours are 200 hours.
Additional study which is unsupervised and may include research for assessments and general reading is expected to be on average 5 hours a week.
Total hours delivery and assessment hours therefore amount to 1,600 hours and the volume of learning (i.e., including additional, unsupervised study) is 2,000 hours.
A detailed breakdown is shown in the training and assessment schedule.
Brooklyn International College has decided on the course duration and amount of training considering the AQF Volume of Learning, which is typically 12 months – 2 years and 1200 – 2400 hours. It is considered that the duration and amount of training provided will allow students the opportunity to fully absorb the required knowledge, as well as develop skills over time.
Where learners have prior skills and knowledge, they may apply for RPL or credit transfer, which will reduce the course duration if granted.
DELIVERY ARRANGEMENTS
A face-to-face training and distance mode is employed for this qualification and all training will take place at Brooklyn International College’s training facilities.
The self-study component of this course amounts to 5 hours a week except during work placement weeks.
Students are provided with access to a Self-Study Guide for completion of a range of activities. The estimated time to complete activities is documented in the guide for each unit.
During the terms where students complete work placement, they will complete their knowledge questions as part of their structured self-study time.
Students will be provided with learning and assessment materials that they will use to develop their knowledge and understanding. All students will be provided with a range of learning support options and resources to help them achieve competency.
Students can also be supported outside of face to face through e-mail and telephone contact with their trainer. Students are provided with their trainer’s contact details at their orientation. Students are encouraged to contact their trainer at any time and trainers will liaise with students regarding their progress and provide advice as required, including any relevant course content and concepts, learning opportunities, assessment requirements, feedback on assessments and any issues the student is experiencing.
Brooklyn International College uses a range of techniques during face-to-face delivery including trainer presentations and demonstrations, individual tasks, case studies, research, role plays, practical demonstrations, and group work. The context of the simulated workplace environment will be incorporated into delivery methodologies and students will complete tasks to appropriate workplace standards.
Delivery methodologies employ terminology, equipment, resources, materials, contexts, practices, and activities associated with the workplace role.
SIMULATED TRAINING ENVIRONMENT
The simulated training environment is created as described below.
In the classroom, this is achieved by using equipment, tools, technology, workplace conditions, legislation, quality standards and approaches to work that match those currently employed in industry.
Students understanding of the workplace and its requirements will be developed throughout the course.
The environment is created to suit the specific unit requirements and the trainer reinforces understanding through relating to their own experience and using learning materials. Depending on the unit content and context the classroom environment is adapted to recreate the simulated work environment.
Appropriate simulated contexts and activities are incorporated into delivery and prepare students for assessment. These align to the contexts and activities indicated in the units of competency. The simulated assessment contexts and activities also align to the requirements of each unit of competency.
During all sessions, sufficient time is allocated for students to perform the required tasks, practice their skills, and reinforce their knowledge.
WORK PLACEMENT
Students will be required to complete a work placement of a minimum of 200 hours within a workplace as detailed in the assessment requirements of the following units:
• CHCCSM013 Facilitate and review case management.
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
Further, as each of these units specify that the hours cannot be completed concurrently with hours specified in any other unit of competency, each of the units are scheduled in different terms. The unit CHCDEV005 Analyse impacts of sociological factors on people in community work and services is completed in Term 4 and the unit CHCCSM013 Facilitate, and review case management is completed in Term 6. These hours are recorded in their workplace hours log.
During these terms, students will also complete other units that do not require workplace hours but require that assessment is completed in the workplace. At the end of each of these terms, students will spend the final week after their work placement completing Portfolios for each relevant unit based on their workplace experiences. Trainer/assessors visit students during each work placement block. The purpose of these visits will be to meet with students to discuss any issues concerning the placement or questions the student has, as well as to conduct observations for assessment purposes.
Students will complete their project portfolios for each of the units above after gaining practical experience and while the experiences are fresh in their minds. They may also use their workplace experience to complete project portfolios for other units. Brooklyn International College will assist all students to obtain work placements. However, students may also find their own work placement. Work placement agreements will be signed with participating organisations and a facilities and equipment check will take place prior to the agreement being signed.
Workplace supervisors are required to endorse each student’s logbook to confirm they have completed the required service period hours. Workplace supervisors will be suitably qualified being qualified professionals in their role.
Students must undergo suitable checks (e.g., police checks) prior to placement which will be at the student’s own cost. Immunisations may also be required – this will be advised by the student’s workplace.